Mitglied

please see attachment - I got what was shown on page one and thought that I ordered what was on page two - the words said that it was an upgrade so that is what I thought. I contacted PayPal and they are investigating - I also contacted the company directly and here is their reply (I particularily like that they asked me to leave a positive comment on their website) "Customer Service Tue 2020-08-11 1:48 AM To: You Dear customer Sorry for that situation. We shipped the item according your placed style,please understanding that. According to our substantial experience, it will cost you more than 20USD for shipping the product back to us, and customers need to be responsible for the returning shipping fee. And we sincerely hope you can understand and agree, also, leave a positive comment on our website. Warm Prompt: Please do not send the item back until we authorize the return with the returning address in the email. Also, the address on the package is not our returning address, do never send the package to that address, or we will not be responsible for the loss. Best regards Customer service center 5"